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Perspectives Blog

We are researchers at heart. We want to understand what makes people tick, what motivates them and helps them change their behaviors. We love forming and testing hypotheses, so we can quickly experiment to find what works to empower people, patients, customers, and employees.

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Good Research Question: "What’s on your calendar this week?"

Want to understand your user? Ask about their calendar.
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Insights to Innovation - Think Rocket, not Funnel

Helpfully’s team of experts helps you determine the next new thing that puts you ahead of the competition. The idea engine provides a way to make innovation part of every task, to constantly monitor data and gather insights.
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People are... ✨Somewhat Predictable✨

Humans are interesting — and challenging — because they are… somewhat predictable.
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Design Artifacts Beyond the UI Controls

Digital product design often falls quickly into the design of UI controls. Teams sometimes default to the most visible and most salient part of a system, the user interface — text, icons, buttons, form fields, and scrolling panels that make up a digital experience.
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Dangerous Assumptions - Lessons from Homemade Cakes

They got all the ingredients together and an hour or more in kitchen mixing and baking cakes. There were few 'cake mixes' and so the work was involved and messy. There's a technology angle to cake making, just like there's technology in almost everything people do.
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Helpfully is Making Investments (like 💵, not just 💪💪).

Helpfully supports startup clients, since startups by definition are exploring what’s next. We look for a range of ways to help these teams including customer discovery, jobs-to-be-done and MVP definition, qual and quant UX research, and even mentoring leadership teams.
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